FlyerTalk Forums - View Single Post - Questions for official oneworld representative, oneworld4u
Old Mar 24, 2008 | 6:36 pm
  #30  
adzel
 
Join Date: Apr 2005
Posts: 140
OneWorld Electronic Timetable for Palm devices

OneWorld has contracted with Innovata, Ltd. for its electronic timetables. However, the Innovata product is distinctly inferior to the electronic timetables produced by Goldenware, Inc. for both Star Alliance and SkyTeam.

The most serious problem I have seen is in synchronizing the Palm database. The oneworld data file is so large, that the Palm synchronization software frequently has trouble with it, loses synchronization, and fails, crashing the HotSync utility. By contrast, the Palm timetables for Star Alliance and SkyTeam, that are equally large, have no problems whatsoever. (I keep electronic timetables for all 3 alliances on my Palm PDA. I prefer flying OneWorld, and it is most annoying that the competitors electronic timetables are so much more reliable.)

American Airlines used to offer a OneWorld electronic timetable from Goldenware, which was much superior, technically, to the current product from Innovata.

I would like to suggest that when your contract with Innovata runs out, that you seriously consider switching to GoldenWare as a provider, as their products work much more reliably. Their user interface is also much more pleasant to use, but the reliability issue is the major problem.
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