Just got off the phone with AF - I am a NW Plat, and we are traveling with a baby from US-India. The AF representative said they would not be able to give us the bulkhead seats with bassinets (14 on the 340 & 23 on 772). It seems those seats are available only to Flying Blue elites - I tried telling her I was ST Elite Plus .. but no luck .. so we are in 32 / 36 rows. Not sure if I should call again and try talking to another agent?

UPDATE: Called again today and spoke with another agent - she was fabulous; seemed to know a completely different set of rules compared to her colleague I spoke with yesterday. She gave us the front rows I was looking for. She did say,"let me check if the system will allow me to assign you those seats" and looks like it did.