FlyerTalk Forums - View Single Post - Is this fair compensation

Mar 18, 2008 | 4:46 pm

#7

Basil B

Join Date: Feb 2005

Location: Birmingham, UK.

Programs: SkyWards Ex Silver & BA

Posts: 295

Quote:

Originally Posted by gazz189

I recently flew EK Business class from LHR to DXB and encountered the following issues on the outbound flight

1. Limo did not turn up so I had to get my selfto LHR
2. Seat was broken (did not recline)
3. ICE did not work on my seat

EK wrote back and gave me half of the fare back (around £569) and offered a return upgrade next time I fly

Can you let me know if you think this is fair

I am flying tomorrow night, I think I could put up with a broken seat and no entertainment for 1/2 my money back and a free return upgrade.

Can you remember your seat number and A/C registration???

BB

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