Originally Posted by
sentom
i fail to see RTWs or my "insult"
just paying a company for a product, without checking exact terms and conditions is not very smart, wouldnt you agree? if i would spend 2k on something i would not just assume it includes the same benefits as last year! we all know how good LH is with commuicating enhancements like this, so why is everybody acting so supriesed that this happend!?
You say I'm not smart? Well, there's the invalid assumption and insult. Thanks for the personal attack.
I assumed nothing. I did check ahead of time. Even TODAY, a SEN-Desk representative told me it's 2 eVouchers. I had to educate her.
So, the bottom line. I had it in writing. I had it verbally. I even have it in writing on the website as of TODAY and verbally as of TODAY.
What are your comments on this?