Originally Posted by
sentom
we all know how good LH is with commuicating enhancements like this, so why is everybody acting so supriesed that this happend!?
Well, the OP certainly does now.
So basically you say that if LH delivers less than can be expected from previous experiences and established procedures, it's always the customer's fault. After all, it is common knowledge that LH is evil, cheating and deceiptful, that they are only after your money w/o delivering?