<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by B747-437B:
Some things to be noted :
a) Front line employees never hear about things like this before public announcement, so anything you hear from CRC agents or telephone agents are simply their interpretations of the same rumor. </font>
Management employees do hear about these things ahead of public announcements when they are invited to participate in the company wide conference call like the one held Tuesday that my contact was in on.