-DL will go back to boarding First Class (Zone 1) first.

-After Zone 1 is boarded, Breezeway-eligible customers will be able to board from the Breezeway lane at any time.

-The Breezeway carpet will be located on the side farthest from the podium and parallel to the front of the podium. This allows the agent to see the premium customer in the Breezeway lane waiting for immediate boarding.

-The automated audio loop, which references Breezeway, will be eliminated 40 minutes before the flight.

-Pre-boarding Breezeway announcements will be 10 minutes prior to boarding and at the boarding announcements for Zones 3, 5 and 7. These announcements will be automated where possible.

-The word “BREEZEWAY” will be printed on the boarding passes of all Breezeway-eligible customers. Plus, GIDS will have a visual of the “BREEZEWAY” boarding pass during the boarding announcements.

The objective of these modifications is to ensure consistent
implementation of the Breezeway program at every station, on every flight and should be completed across the system by March 14th.