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Thread: Delayed 24 in DTW - Recommendations???
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Old Mar 6, 2008 | 9:44 pm
  #6  
raehl311
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Originally Posted by travelbot
My wife and I had an MCO-DTW-LGW segment booked in economy class on I guess NWA values on-time departures more than customer care.
On-time departures ARE customer care. And on-time departures are customer care for the many over the inconvenience of the few.

Either way, they will never reopen the boarding door - and given the firmness with which I have encountered that policy enforced, I don't think it's an NWA policy but a TSA policy.
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