A little follow-up on my own story. Sent in my voucher last November to use during the holiday season on our trip to Ft. Lauderdale, FL...never got a call!

I finally contacted TLC Marketing directly only to find out they had copied down the WRONG PHONE NUMBER from the dertificate I sent in (I had written it down correclty, they jsut copied it wrong!). Anyways...they ended up NOT having the hotel(s) available we wanted so we bagged and used hotel points to stay at a preferred property.

Fast forward to a few weeks ago...we are headed back down that way in early June once the little buggers are out of school, so I Emailed back the same rep whom I'd both spoke and emailed with in the past (she seemed genuinely trying to help). After a series of Emails back and forth one day, she helped me book a stay at a Springhill Suites property that was NOT listed in the original booklet, and the process was relatively pain-free and hassle-free.

All's well that ends well, I guess...