dewey chetem & how/ hahaha

i had written to Northwest about some erronious/missing mile postings in my WorldPerks account months ago. I pointed out several things that needed to credit in relation to a bunch of printouts I sent them for every NWA mall transaction. This took some work and they had me mail everything in but that cost me money, so I asked for miles as compensation.

I pointed out where they should have been crediting me more miles for some transactions (due to 2:1 or 3:1 offers on the shopping mall portals) and in one case, I mentioned that a big mile posting for a purchase done at staples.com seemed to have credited 2x more miles than I should have gotten, so I was owed LESS than what they gave me.

Well they bocked about compensating me for the longest time. Then they gave me 1,500 miles. I said that did not cover the $30 I spent to get them the very paperwork printed proof and info they aksed for. I asked more. They eventually gave me 9,000 more. They also left a transaction on my account totalling 1400 miles and did not change the staples one either.

All I had done was to tell them to just try to get it right--asking instead for only say 5,000 miles to cover my expense, and to just please get all the rest posted correctly in my account!... But this took a TON of time and effort and maybe someone over there finally saw that and just left it alone. So sometimes it works out in your favor, and even though I tried to get them to credit or debit me correctly, they did not really care.