Originally Posted by
Mabuk dan gila
What kind of ticket do you have and how did you get it? If you can pull it up under "VIEW A RESERVATION" off the main page you should be able to pick from there. Otherwise AFIK you will have to call them. I have never been able to get them to let me pre-book an exit row seat.
It is a business trip so the ticket was purchased through my company preferred travel agent's website. I can view my reservation using the "VIEW A RESERVATION" but there are no options to select/move seats.