This morning a friendly person from the "TLC concierge desk" called to arrange for my air travel. Thank goodness!!

She asked if my first choice travel dates were still valid, I said yes. She could offer only one airline (Delta) and a limited number of flight times (e.g., morning only on a Friday).

Taxes + "fees" were a little over $80. Upon receiving the email confirmation I logged into Delta.com and changed to better seats. Logging in also seemed to link my DL Skymiles number to the itinerary.

Of the three complaints that I filed, I do not know which (if any) pushed TLC to do the right thing. Maybe I'll figure it out when, in a month or two, I try to reserve the "free" hotel rooms...