I bought two revenue tickets the other day (two records, two sessions), one ticketed within a minute or so, the other hung with this "internal processing" stuff for a while.
I called the ESD, and they did something and it ticketed right away. I asked the lady what happened, and she said that it had "fallen out of queue" and that "this happens every once in a while."
Seems that as of late, I can't really do business with CO without some sort of human intervention. Maybe they've flagged my account or something.