Hi,

I've just had a stay at the JW Marriott in Dubai (checked out 19/02/2008).

The following day, my account had been updated with approx. 500 points. However, I was due around 12,000 points for the stay. Also, the 'nights this year' has not been updated.

I suspect the 500 points is for 'incidentals' (meal, drink etc.).

Is this normal? Will I get the points & nights later, or should I get in touch with Marriott customer services?

Thanks,
Rick