It's not unusual for this kind of information not to transfer properly between different res systems ...
You can say that again!
Every time we have QF flights on RTW tickets (either DONE4, DCIR22 or DAS17), the AA # is in the SABRE record, its in the QF (Amadeus?) record, they confirm at check-in that it's in the record and it prints on the BP .... but the miles never, ever post automatically.