Anyone have a screen shot of the original post or be able to do a summary for those of us reading this thread now?
It's a bit irritating to read the responses without having the original one & subsequent responses since they were deleted by the OP. Without knowing what's going on I'm guessing the OP either deleted them for potential litigation reasons or because most of the people responding weren't sympathetic to compensation, although are sympathetic to whatever the injury was.
PS - I have figured out there was a fall involved, but that's it.
I am the OP and I deleted them because I was asking for opinions, and got them, so I no longer wanted the ipersonal nformation out there. There is not now, nor was there ever an issue with litigation, nor I am upset because people were not sympathetic to compensation. (especially as compensation was not the essence of the post)
With regards to
bhatnasx summary, I will add to it as requested - my additions are bolded -
Basically, the OP was having a meal at an unnamed full-service hotel where she is a regular. She fell (and in her orignial post, she said that it was by no fault of the hotel - no torn carpet, wet floor, etc - and that it was an accident) in the restaurant. Security noted the incident & filled out an accident report. She had to summon assistance from a maid to pack her belongings at checkout, a bellman commented on her condition & asked if she was going to be checking out in her condition. She apparently did & went home.
(Incorrect, I checked out because the hotel was sold out and could not extend my stay. I went to another FS to check-in, then proceeded to an emergency center to have the injury examined. I was unable to return home for 2 more days.)
(Another poster asked why I did not leave my luggage at the original hotel - not really sure how that would have helped the situation, but my response is that why would I do that- whatever happened, I wasn't coming back to the original hotel.)
It turned out she broke her bones (not clear as to when she sought medical attention - when she got home or several days later after it started hurting more).
(
Incorrect, same day, xrays, casts, all were done same day)
The bones apparently weren't set properly (due to the healing process starting without going to a doctor or due to a bad doctor? Not clear) and needed to be rebroken and reset.
(Not certain how bhatnasx knows they weren't set properly, that was not stated in OP and is not my opinion nor any of my doctors' opnions now)
She went back to the hotel (as a guest) and was suprised that no one at the hotel asked how she was (because she doesn't think they noted it in her account) and was suprised to find she was charged for the meal that she ate
(Incorrect, meal was never served, so was not eaten)
(which was the meal she fell at). She was wondering if she should be given compensation for it (specifically free weekend stay or meal or something) and was asking for feedback...
(Correct, I do think a meal which was unserved to a consumer should not be charged to the consumer).
With regards to my post - Compensation is the issue around which most responses are revolving, and it could certainly be due to the way my OP was written. When one has lived the circumstance, it is certainly different than when one is solely reading about it. It is unfortunate that I used a free weekend example in the OP, as everyone has then assumed that I was looking for compensation and want to blame Marriott. What I was trying to say was that I found it odd, as a platinum who experienced a trying circumstance in a hotel, nothing was said or done to make that circumstance better, or to recognize that it even happened. (as in seeing if I needed assistance in packing my luggage, or getting to the doctors, or assisting me in returning my rental car, or a myriad of other details) Is it their fault that I fell? Absolutely not. Should they pay for the fact that I fell? Absolutely not. Would some courtesy and kindness and attention have made the situation easier for me - absolutely.
I DO find it interesting that so many posters who become upset when Marriott forgets their plat welcoming gift, or ignores their room pref and puts them by an elevator, thinks I am out line for wondering why I was charged for a meal that wasn't served - and that I didn't eat