I booked a z8 to z2 F award booking. Should have been 25k miles. They deducted 35k miles - I had to phone twice to get that corrected.
I have just logged into my DC account and noticed that they have just deducted the 25k miles again
My last award they also deducted the miles twice.
Why can't they get these things right the first time. I'm fed up with having to call to get these things sorted.
