Originally Posted by
ccordova624
Yes. It was a LFG from Customer Care Service. It was an automatic email that included the code, the amount and a pin, in addition there was a note that said that 2500 miles have been deposited to my account for the middle seat guarantee. It was after 24hrs I talked to a representative about a few issues that happened to me... the representative told me I will receive an email with all the info and I did.
Ok, so it was not automatic after they issued the $100. You had to talk to Customer Care to get your cert number sent to you.
The broken workflow at CO is that when they issue the $100 LFG Cert for the LFG, they do not send it. You have to follow up to get it or hope the agent gives it to you on the phone.