<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by KGB:
My problem though is that I am receiving conflicting info. Most posts I've read seemed to indicate automatic upgreades at CO on cheaper domestic fares yet just tonight a silver CO told me he rarely gets upgraded flying out of IAH to various locations. What is the truth??
Any feedback on my dilemma would help
Thanks</font>
I think the rule of thumb is that if you live in a hub city you could have a harder time with upgrades, especially if you're going to popular business cities at "business" times. Worst would be trips to the airline's other hubs at peak times.
Best is if you're in a "spoke" city and travel at times when there aren't as many business travelers.
Also, ever since CO and NW went to automated upgrades the success percantage of golds and especially silvers has dropped because platinums all get UGs first (previously they had to call in as soon as their time window opened, which some didn't do). And the schedule cutbacks have no doubt exacerbated the problem.