FlyerTalk Forums - View Single Post - AA RTW Desk: Excellent Experience
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Old Feb 5, 2008 | 8:21 am
  #2  
PMMMDL
 
Join Date: Jun 2005
Location: Gone to Carolina in my mind
Programs: AA ExpMM, DL 2MM, IHG Spire/RA
Posts: 1,986
I would have to agree with you.

Yesterday I booked my first F RTW with AA. I usually do 1-2 RTWs each year with Skyteam (DL) or Star (LH because I have never been able to find someone at UA who knew how to book a RTW). In the past with the other alliances, it has taken 1-2 hours on the phone and required alot of schedule adjustments because of non-availability of flights on some carriers or holes in the combined route systems.

The F RTW on OW booked by AA took only about 20 minutes (17 legs), had no problems with flight availability, and had a knowlegable and cheerful agent on the other end of the phone. They also had the entire ticket priced (including taxes) in just a few hours (instead of a week or more with the other RTWs I have purchased).

What a pleasant experience. I hope the flights are just as nice.

I am currently top tier with DL and TG, and it looks like I am re-activating my AA FF# and becoming elite with OW as well.

I just wish AA would fly mainline equipment into SAV.
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