Originally Posted by
dkelly1110
From what I have been told the concierge does have pull, but only at certain restaurants. These restaurants (ones that have good relations with Amex) hold one table per day specifically for Amex Concierge reqeusts. If that table has not been booked for the day you're trying to reserve, I would imagine they have a better chance fo snagging it for you. Couple of weeks ago I wanted to move my reservation at Barton G in Miami from a 9:30 to something a bit earlier, the concierge contacted the restaurant on my behalf, but was unable to get anything in the 8:00 hour. Such is life. The restaurant was *packed* though, even as we were leaving close to 11:30.
And why not try opentable first yourself, it's pretty easy to check one restaurant on one day...
Amex is suppose to have a good relationship with tao it is in the fine dining program. I guess I should of checked opentable first but isn't this the purpose of a concierge service?? Maybe I don't understand what a concierge service is for I thought securing restaurant reservation would be one of them. If a free website can secure this shouldn't amex with thier relationship be able to do the same?
Anyways that has been my experiance with AMEX conceirge I hope you have better luck.