I'm about to take my first JetBlue flight in early February (ORD - JFK), and am looking forward to experience...that is, as long as it is nothing like my experience with the JetBlue web site thus far.

Last night, when I tried to book the ticket, the booking website was down for a couple of hours. I called reservations, hoping to get the booking fee waived since online booking was impossible. The agent said she wouldn't do that. Ok...so I waited a couple of hours, and then booked the ticket online, no biggie.

In my E-tinerary, I noticed a link to a beta for flight status notification. I usually use this on other airlines when I fly, and love this, so thought I'd sign up. When I got to the page, everything seemed fine, however, I could not put in the date. The calendar popped up, however, all the dates were greyed (make that, blued) out. So apparently its impossible to use this. Seeing as this is a beta and problems can always occur, I thought, ok, I'll just use the link for feedback at the bottom. When I submitted the message, the next page that showed up said "Sorry. The page you have requested has been removed or no longer exists on jetblue.com."

Has anyone successfully used flight notification. Furthermore, are IT problems a common occurrence at JetBlue's site, or is my experience just a matter of bad timing?