That company(On Command - movies in rooms) has really gone seriously downhill.

Last week I was at a f/s Marriott. During On Command's "supposed" download of new movies, they managed to delete at least 10 movies, and completely failed to add a single new film.

When I mentioned it to Engineering, they said they called OC, and OC admitted the download did not work, and they would "reattempt" it.

Its now 1 week later, and nothing has been accomplished. Amazing....

No wonder their revenue for Q4 2007 was down: