Originally Posted by
MisterNice
Avistar is now Fasttrack and I am now parked in their south lot and will get my car tomorrow if NW is on schedule. I saw nothing re a "fuel surcharge" when I dropped it off and previously scanned their crappy website (BTW: they have a downloadable $1/day coupon at
www.fasttrack.com ). Since the upturn traffic at PHL do to SW the Philly parking lots are getting very full and the employees get sometimes nasty. I quickly quit arguing with the usually dumb-n-empowered employees and dispute the bill later with AMEX.
MisterNice
that was the same case with Me no notice posted anywhere about the $2 fuel surcharge. Seems its mentioned somewhere on the Avistar.com site, but I booked via the longtermparking.com site $7 a day plus 15% tx
turns out their bill had me dropping off at 1:30am yea right for a 5:30pm flight, thats why it was 5 days.
If you have any problems call a Jane Gonzales at 866-727-5728 ext134, if you booked via Fasttrack site then Id recheck to make sure that theirs nothing mentioned about the fuel surcharge. I found it posted on the site only after she told me it was there, I believe they are covered when it says something about 'other fees may apply'.
I faxed her all my papers including my bill from The Sheraton Bucks County where I stayed the night before dropping off my car, Im expecting a refund for 1 day parking charges plus tax and the $2 surcharge, she said refunds are done only on Thursday, so i will wait and see if it doesnt appear then I will Dispute it with Amex, whom I called from their lot so that it was all noted on my acct.
I still HATE Avistar or FastTrack but ist alot better then Coloinal where I use to park. Never had a prob with Colonial just in the winter prefer a valet place in case its snows, that way they will have cleaned off most of the car and dug it out as well.