Originally Posted by
illinifan
I booked the Hampton in Juarez Mexico for Jan. 7 for two nights. Got a rate of $99 per night. Went to electronically check in today and noticed the rate was $1,120.50 per night for a total with tax over $2,400 for two nights. Called the Diamond desk, was informed the rate was correct for a standard room. While I like earning HHpoints, this is slightly above company policy
After a long discussion, the D desk finally understood. Changed rate to $120.50, will argue when I get to the hotel.
It seemed that someone put in an extra digit. I thought everything was computerized and thus impossible to make an error. Anyone else seen anything like this?
System is programmed to recognize all Illiini fans.