Exactly what i would have said...if you know anything about the airline industry in 2007, it has been one of the worst years for on-time arrivals/departures. If everyone filed a complaint on every single delay and got free vouchers, all the airlines would be bankrupt again..

Don't get me wrong, but i feel your pain. We've all been there. It has to do with more flights and more people traveling crowding up the skies..so there is bound to be delays. It's something the government and airlines need to work together on.

air travel is a pain nowadays and you have to pack a lot of patience for Delays which is an inconvenience and as well as lost bags.

It's understandable that the OP was upset/inconvenienced, but it is just the way things are in air travel presently and you just have to deal with it. You are one of millions of travelers that are facing the same dilemma each a everyday of the year.