Hmm, very interesting, although not sure if I totally understand. This seems like a site where the whole plane should be compensated, for example inoperable IFE for everyone, a huge delay, etc. A skykit is usually for issues with individuals as opposed to the whole plane, so I think this makes a lot of sense, rather than handing out 300 skykits to passengers. I am guessing someone at UA would report this to whoever is in charge of this part of the site so they know whether that flight is "worthy" of compensation.