Originally Posted by
belynch
And you are correct, UAL does treat their Express pax with some semblence of humanity. Except for the whole website, IAD, Mr. Chiken, and ICC thing.
The other exception I find, is if you've ever had to catch a UAX flight at B22/B22A at ORD. Way out at the end of the TED section, and B22a is the only gate I've ever had to walk outside for to get to an E70/CR7. They can have several flights in and out of there within minutes. It gets worse if you've had a gate change to there, as you invariably have to walk from the end of C or T2.