Originally Posted by tripadvisor

Sorry for the inconvenience - Get your hat now!

Earlier today, you received an email offering you a free TripAdvisor hat to thank you for sharing your travel opinions this year. Sadly, we had a technical glitch that kept some of you from requesting your hats.

We’re very sorry for the inconvenience and wanted to let you know that the problem has now been resolved. We hope you’ll try again.