Originally Posted by
drbala
Jet appears to have delusion of grandeur. Their web site is sloooow , ill designed and as you experienced full of bugs. They are basking on reports about their in flight service but their ground service, seat assignment, lounges are no where near International standards. Their international premium class fare are 20% higher than BA and hopefully their link up with AA will improve their attitude and service
You know things are bad when you can take service pointers from AA.