Awhile ago, I subscribed to 4-star farecompare alerts from my home airport. For the past week or so, they've started sending me "junk" emails with all sorts of fares. I went to their website to try to change my settings, but it won't let me in to my profile -- it says it doesn't recognize my password (I generally use the same password for all such sites), and doesn't give me an option to have my "correct" password sent to my email address.

Anyone having similar problems, and does anyone have a suggestion how to reset my preferences?