Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,696
Well, after my stay I had in IC London yesterday, I would have to say basically..
The IC hotels when they see you as a RA and might be trying to use the discounts or anything might try to get out of it. But once you get there, its a totally different treatment. The support though as a RA for reservations and problems like this is horrible.
I really did enjoy the IC London.
Checked in, got a welcome drink. Got a upgrade from Classic to a 1 bed suite. (took some photos of it too. Will post later) Mini bar was stocked. Got a welcome tray of bottle of water, fruit (3 apples) some butter cookies and a comp passes to the royal academy of arts.
At checkout they did have the mini bar charges but as soon as I mentioned that I was RA, they took it off and the service charge for the breakfast so ended up paying nothing over my prepaid rate I made 3 months ago. I was happy with the quality of the room and what was offered and how I was treated when I got there, but when talking with the staff before over the phone was just bad.