Originally Posted by
KarensuePDX
Thanks William,
I received a survey via email re my stay at Sheraton PDX and noted my displeasure in the survey. Does anyone really pay attention to the surveys or should I contact the number you listed? Other than this one problem, I think the Sheraton PDX is terrific.
The hotels pay attention to the surveys; however, it never hurts to hedge a bet and contact Hotel Customer Service as well.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]