Just phoned AA EXP to make a reservation and was asked if I wanted my KLM reservation for the following day cancelled? I found it odd they should know of this reservation as there was no connection between the two. She said she found quite a few 'duplicate' reservations and proceeded to quote various flights on other airlines for the next 45 days. Mind you none of them are duplicates or even conflict. Short turn arounds yes, and I will likely change one or two, but all are ticketed and all are feasible. She then strongly encouraged me to make some changes as "the airlines do not like this situation".

I'm rather surprised that the airlines have access to all my travel arrangements.

I am also a bit dismayed that the EXP desk took it upon themselves to strong arm me into modifying my travel plans based upon some sort of flagging system they have instituted.

Are airlines allowed to disclose the personal contract information they have with me to other companies?

How many others have had similar experiences?


[This message has been edited by fuzzywzzy (edited 09-16-2002).]