Unfortunately, I had a REALLY crappy experience with the Breezeway (among other things related to boarding) yesterday.

#1 - Every Gate Attendants at ORD gate L5 between 3:30pm and 6:00pm was straight-up rude. I understand that bad weather makes their life difficult, but guess what, it makes our lives tough too. Don't be a jack to those of us who understand things from your perspective, it makes us like the rest of the customers - crabby.

#2 - When you call for zone 1, and the Gold Medallions like me who don't get upgraded wait until you call Zone 2, it REALLY REALLY REALLY pisses us off when you let 40+ people who should be sitting back in steerage board. Grow a set and tell them to wait for their zone. I don't care how late we are. I want my carry-on space.

#3 - When you finally call Zone 2, and I line up on the Breezeway (pursuant to (1) the PA instructions and (2) the previous conclusions on this thread that if we all just line up in the Breezeway line this problem will go away) DO NOT IGNORE ME while you scan everyone else in the general boarding line. I'm the guy following the instructions...

Everyone's right. Continental has had this for quite some time and there was probably a learning curve for their GAs too - but it shouldn't be this much of a cluster with DL.

To echo sentiments previously espoused: (1) Either train the GAs to do it right (and admonish those that don't) or (2) dump the whole thing.