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Old Dec 6, 2007 | 2:10 pm
  #18  
USirritated
 
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
Originally Posted by socrates
1) I appreciate you sharing your view of the front line staff, it is very apreciated but would also ask that you share these same views along with specific examples with the management of the hotels where you believe the front line associates are below par - it is through comments such as yours that the hotels can improve their teams performance, I can assure you your comments will be welcomed by the general managers and their management teams.
There are managers and general managers who are clearly interested and grateful to hear about such issues, and there are other managers and general managers who are clearly irritated by hearing about "little things" like that from Elites.
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