You DL fliers are just not used to it yet. It takes awhile for the mentality to go away. At CO with the EliteAccess lanes (EA), when the call FC and Elites, we automatically queue in the EA lane, not the General Boarding (GB) lane.

Now, if there are Zone 1 people lining up in the GA lane and a Breezeway customer happens to read the signs, walking up and "cutting" others Zone 1's is not rude, it's just reading the signs.

You guys will get the hang of it, after a year, the majority of you will be wondering how you lived without it.

My fiancee who WAS non-elite (just earned Silver on CO) and who was not a seasoned traveler was a little aghast when I "cut" the line to use the EA lanes. I explained that I give a lot of money to CO to get this benefit. After the 3rd time she shut up and now enjoys cutting the line (especially now without me being present).

Also, if there is only 1 GA at CO, she just takes the next EA passenger while the GA line waits.

I call it jealousy marketing. After getting "cut" in front of the line as a GA, I am sure some passenger figured out right quick how to get the "access".

BTW, took my first DL flight in years last week (DL 72 to IST) and used Breezeway as a ST Elite, very happy it was there. Also the BE check-in at Term 2 in JFK is nice also, much less crazy than Term 3. Overall I was impressed with DL service on the flight, even though the 1 overhead screen with 1 movie selection is quite lacking. However, I did like that between movies they showed the Map/Airshow up to give you an idea of where in the world you were for at least a half hour.

- HF