Originally Posted by
sbc94523
I first made the reservation and then they transferred me to a different department to order the travel package cert. My reservation was made on 11/26.
I understand that you made the reservation and ordered the travel package in the same phone call, is that right? Otherwise, if you book online under the new rules, the system takes the points from your account directly without a change to redeem the travel package. Anybody knows if you can still redeem travel packages online or it must be done on the phone exclusively?