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Old Nov 27, 2007 | 2:53 pm
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WWWILSON
 
Join Date: Nov 2005
Programs: AC*E
Posts: 130
FAQ - booking classes

Originally Posted by bcrdukes
Hi folks,

I'm new here and tried to do a search but came up with no results.

I'd like to inquire about the AC Upgrade Certificates you can buy - http://www.aircanada.com/en/travelin.../upgrades.html

How do these work? It says on that page that you need a Latitude fare first and then upgrade. However, when I look for fares, I click on the fare differences (where it explains to you the difference in fares) it shows that Tango Plus is eligible for upgrade! So, which is correct? Do you need Latitude or at least Tango Plus in order to upgrade? Also, when you buy a booklet, there is one for Can/US and Rapidair. If I want to travel from YVR to YYZ, I can't use these?

And what does SWU, SSWU, and NAU stand for? Please explain. Thanks!
Welcome to FT!!

IIRC

SSWU - Special System Wide Upgrade Cert
(Allows upgrade from most Tango Plus fares, but not all)
SWU - System Wide Upgrade Cert
(Allows upgrade from Latitude and some Tango Plus fares)
NAU - North America Upgrade Cert
(Same as SWU but for North America trips only)

For a list of eligible fares for upgrades (with SSWU/SWU/NAU), please refer to FAQ - booking classes

The one (booklet of upgrade certs) on the link you provided is none of the above and cannot upgrade from Tango Plus fare!

On the other hand, it stated that "designated routes" ONLY.

designated routes are:
Boston - Toronto
Chicago - Toronto, Montreal
Denver - Toronto
Houston - Calgary
La Guardia - Toronto, Montreal
Los Angeles - Calgary, Vancouver
Newark - Toronto
Phoenix - Toronto
Seattle -Toronto
San Francisco - Calgary, Vancouver
Atlanta - Toronto
Washington, DC - Toronto

Upgrade certificates are valid on the following Air Canada Rapidair routes:
Toronto and Ottawa, Montreal
(Routes are subject to change)
So ... NO YVR-YYZ
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