I certainly agree that it is not front-line staff who should take the flack for management incompetence. At the same time Emirates was throwing extravagant parties announcing their new acuisitions and orders, Dubai Airport and the airline were in utter disarray. It is the CEO who should be summarily dismissed for failure to adequately manage a chaotic situation, costing countless PAX millions of $ through no fault of their own. I hate to think what will happen when this mob gets their hands on a few 380s. They will not be able to cope. They don't have adequate systems and thier 'management' is sub-standard