FlyerTalk Forums - View Single Post - Emirates publishes STPC rules online [sort of]
Old Nov 21, 2007 | 4:34 pm
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sadiqhassan
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Emirates publishes STPC rules online [sort of]

s a special courtesy to our passengers, in certain cases where an itinerary calls for a long stopover, Emirates® will cover accommodation, meal, and ground transportation costs.

This service is offered to:

* Economy Class passengers
o If the booking class for the entire outbound or inbound leg of their journey is N, M, W, or Y.
o If the connection time until the first available flight is more than 8 hours and less than 24 hours.

* Business and First Class passengers
o If the booking class for the entire outbound or inbound leg of their journey is D, C, J, Z, A, or F.
o If the connection time until the first available flight is more than 6 hours and less than 24 hours.

Long stopover expenses may also be covered in other cases, and other rules may apply, so please check with your local Emirates® office at the time of booking or prior to commencement of travel.
Although not comprehensive, and quite strict, I think it will help many frustrated travellers argue their case to an EK agent.

For example, I will be travelling from LHR to KHI on EK 002 connecting to EK 600 (08:30 layover.) I am hoping for a hotel even though I could be travelling EK 004 connecting to EK 600 (01:30 layover.)

An interesting thing to note is that it says "available" flight. Does this mean that you can claim STPC if you have a long layover because the earlier connecting flight is full?? ^ to EK if this is the case

Cheers,
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