Originally Posted by
navatwal
Contacted the travel insurance people. As Emirates did actually get me home and that I didnt purchase another flight this is classed as delayed and not cancellation.
They will pay me a paltry £30 per 12 hour period per person. The most I can expect is £200 in total for the 2 of us. This is meant to include Meals, accomodation and other expenses.
Absolute joke,
If the travel insurance is not living up to the terms of its policy, you should pursue the matter. But if £30 per 12 hour period per person fulfills the terms you agreed to when you purchased the policy, I don't understand why you now feel it's an "absolute joke".
Here's a link that will provide you with the closest Emirates office to you.
http://www.emirates.com/us/english/h...s_offices.aspx
As always, when complaining, you should be as objective as possible and concise.
Sounding resonable always helps, too. Imo this would include NOT requesting reimbursement for expenses you did not incur, such as bunking at your friend's apartment for 2 nights.