FlyerTalk Forums - View Single Post - MBNA/flybmi.com extra miles problem

Nov 19, 2007 | 2:50 pm

#30

gowgowuk

Join Date: Jul 2005

Location: Edinburgh, Scotland, UK

Programs: BD Blue, KL

Posts: 101

Quote:

Originally Posted by crazychicken

Hi folks,

You might remember that I started the flybmi/MBNA double miles threat a while ago. Since it has disappeared off the topics list, I wonder if anybody got an answer from MBNA or DC on whether these missing miles will ever be credited?

Thanks

Hi,

I did send a letter to MBNA customer service with all my flights details (on Oct 5th), but since I got no obvious reply (although received an aknowledgment much later), I called them ( I think on Oct29th). I spoke to a nice lady who asked me once again all the flights details. A few days later (Nov1st), my mssing miles were posted on the BMI website and they even called me back to confirm.
hope this help

Philippe

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