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Old Nov 19, 2007, 8:38 am
  #1  
Hartmann
FlyerTalk Evangelist
 
Join Date: Feb 2007
Location: PDX
Programs: UA 1K, Marriott Plat
Posts: 11,500
Disappointed in the lack of e-receipts

I am new to the hotel points arena and decided to go with Marriott Rewards simply because of the locations of their Fairfield properties in my most frequented cities.

However, recently I've been disappointed in their online services, especially the lack of an e-receipt. They leave a receipt at my door the morning I checkout but I still like an e-mail with my receipt simply as a backup should anything happen.

I always ask for them to send me an e-mail and in the past they have but as of late they have not. If they made receipts available online it would be fantastic.

Any suggestions on ensuring that I receive the receipt in an e-mail? Do I have to stand there and wait for them to send it to me?
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