Originally Posted by
SchmutzigMSP
Being a UA PremExec, I'm sure you're aware of the hell that ORD can be, especially concerning connections. Have you connected much through MSP/DTW? The obvious advantage of NW via MSP over UA via ORD is the airport and the airline's infrastructure at said airport.
While I have connected a great deal at MSP and DTW (DTW is great, btw, not sure why MSP is so special), keep in mind my perspective is a Bay Area one. Flying out out SJC in this example, NW has two flights a day, and most people don't even know who NW is, or where they fly. So while the infrastructure may be better, access to that infrastructure is actually worse, as NW's reaccommodation in the event of an irregularity may not be as good.