I was one of the milepoint customers that got gobbled up. About all I was using that for was getting magazine subscriptions with orphan miles. Seems the mag selection now isn't what it used to be. Points.com sends me e-mails (too many, in fact), but I generally don't even read them.

I think they really got off on the wrong foot with many customers by starting up with such horrible exchange rates. You really get taken to the cleaners. I realize that a lot of it is outside their control and AA is the only major airline really playing ball, but you still can't polish that meadow muffin.