So you're refering to CNTU bonus? I think Hilton has no choices but to offer that to generate cash. But airlines should have more flexibility on their biz plan.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
Upgrades don't cost the airlines much, they certainly are not turning away people who want to pay for Business and first to give to upgrades. Same thing with free first class seats, they aren't turning away a paying customer to give up their seat.</font>
Think about the example I gave in the previous messages. I'll pay 1.5x fare on my leisure travel any day, but not 4x.
To answer your other point, I think airlines are in the process of trying to get rid of travel agents. It will take some time, but it is happening.