FlyerTalk Forums - View Single Post - any experience with BANKDIRECT ?
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Old Jul 22, 2002 | 3:36 pm
  #7  
sk3
Suspended
 
Join Date: Jan 2002
Location: LAX
Programs: AA Gold
Posts: 2,741
I've been really happy with it. 22,000 miles in a few months.

I did have concerns with the customer service in the beginning when I'd call with questions and concerns. But then I got the name and extension of the mngr and he couldn't be more helpful. So when something comes up I bypass the one who answers the phones and speak just to him.

Name: Todd Morrill, Manager
Number: (877) 839-2737, press 5 ("if you know the ext") then, ext. 4585.
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