Originally Posted by
ssullivan
Maybe the concierges or better at IAH than EWR, or maybe I've just been lucky, but every time I've flown BF out of IAH to Europe, the concierge has come by my seat after I boarded and asked me if I wanted to make arrangements to use the arrivals lounge after landing at LGW or CDG.
So you need a reservation to use the arrivals lounge? Did they save you a seat? Did they prepare your breakfast for you so it would be ready as soon as you got there?
I agree that the concierge is just window dressing. They sit around and don't do much of anything, acting all important with their gray suit, carnation, and clipboard.
They don't get your drycleaning done, no show tickets, nothing. The regular GA can help me with a seat assignment just as easily, thanks.