Originally Posted by
ssullivan
Maybe the concierges or better at IAH than EWR, or maybe I've just been lucky, but every time I've flown BF out of IAH to Europe, the concierge has come by my seat after I boarded and asked me if I wanted to make arrangements to use the arrivals lounge after landing at LGW or CDG....
Maybe I've been unlucky. Maybe I seemed like I knew what I was doing. Maybe I said something to put them off. I have no idea. They've certainly shown up and spoken to me every time. The biggest problem with this IMHO is the arrivals concierge. Their job isn't made any easier by the fact that by the time the door is opened the pax are lined up and ready to go. Pax then race to the immigration hall to be in the front of the queue.